Machine Care and Troubleshooting Pixie
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Instruction guides & videos
First use
Coffee Preparation
Energy saving concept and water level detection
Programming the water volume
Emptying the system before a period of non-use, for frost protection or before a repair
Reset to factory settings
Cleaning
Descaling
First use
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First use
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Remove the plastic film from the drip grid.
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Remove the water tank and capsule container. Adjust the cable length and store the excess under the machine.
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Insert the remaining cable in the cable guide under the machine and put the machine in the upright position.
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Plug the machine into the mains.
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The water tank can be carried by its cover.
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Rinse the water tank before filling with potable water.
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Switch the machine on. Blinking light of both coffee buttons and the capsule container: heating up for approximately 25 seconds. Steady light: ready.
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Place a container under coffee outlet and press the Lungo button to rinse the machine. Repeat three times.
Energy saving mode
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ENERGY SAVING CONCEPT AND WATER LEVEL DETECTION
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To save energy, switch the machine off when not in use.
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Automatic power off: the machine will stop automatically after 9 minutes of non use.
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To increase automatic power off from 9 to 30 minutes: switch the machine off, press the Espresso and Lungo buttons simultaneously then press the ON/OFF button.
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Red backlight lights up: water tank is empty. Refill the water tank with potable water. Empty and rinse the used capsule container and the drip tray.
Coffee Preparation
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Coffee Preparation
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Rinse then fill the water tank with potable water. The water tank can be carried by its cover.
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Switch the machine on. Blinking light: heating up for approximately 25 seconds. Steady light: ready.
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Lift the lever completely and insert the capsule.
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Close the lever and place a cup under the coffee outlet.
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During heat up, you can press the coffee button when it’s still blinking. The coffee will then flow automatically when the machine is ready.
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For a Latte Macchiato glass fold the cup support into the upright position. It will automatically fall down again when removing the glass to avoid any drips falling on to your kitchen surfaces.
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Press the Espresso (40 ml) or the Lungo (110 ml) button. Preparation will stop automatically. To stop the coffee flow or top up your coffee, press again.
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Take the cup. Lift and close the lever to eject the capsule into the used capsule container.
Coffee Preparation
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Coffee Preparation
Programming the water volume
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Programming the water volume
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Fill the water tank and insert the capsule.
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Press and hold the Espresso or Lungo button.
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Release the button once the desired volume is served.
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Water volume level is now stored.
Programming the water volume
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Programming the water volume
Emptying the system before a period of non-use and en for frost protection, or before a repair
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Emptying the system before a period of non-use and en for frost protection, or before a repair
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Switch the machine off.
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Remove the water tank. Close the Lever. Place a container under the coffee outlet.
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Press and hold the Espresso button and switch the machine on. Wait until no more water comes out.
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Machine switches off automatically.
Reset to factory settings
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Reset to factory settings
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Switch the machine off.
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Factory setting: Espresso cup: 40 ml; Lungo cup: 110 ml.
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Press and hold the Lungo button and switch the machine on.
Descaling
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Descaling
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Remove the capsule and close the lever.
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Empty the drip tray and the used capsule container.
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Fill the water tank with 0.5 L of water and add the Nespresso descaling liquid.
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Place a container (minimum volume: 0.6 L) under the coffee outlet.
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Switch the machine on.
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Blinking light: heating up. Steady light: ready.
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Press both coffee buttons simultaneously for three seconds. They will start blinking.
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Press the Lungo button and wait until the water tank is empty.
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Refill the water tank with the used descaling solution collected in the container and repeat step 8.
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Empty and rinse the water tank. Fill it with potable water.
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When ready, press the Lungo button to rinse machine.
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To exit the descaling mode, press both buttons simultaneously for one second. The machine is now ready for use.
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Caution: The descaling solution can be harmful. Avoid contact with eyes, skin and surfaces. We recommend the Nespresso descaling kit available from the Nespresso Club as it is specifically adapted to your machine. Do not use other products (such as vinegar) that would affect the taste of the coffee.
Descaling
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Descaling
Cleaning
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Cleaning
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Do not use any strong cleaning agent or solvent cleaner. Do not put in a dishwasher.
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Never immerse the appliance or part of it in water
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Clean the coffee outlet regularly with a damp cloth.
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To assemble the cup support and the drip tray: take off the grid, place them side by side and clip the drip tray to the cup support.
Cleaning
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Cleaning
No light
- The machine has switched off automatically; press ON/OFF button.
- Check the mains: plug, voltage, fuse.
No coffee, no water
- Check the water tank, if empty, fill with potable water. Descale it if necessary.
- Lift the lever. Press one coffee button and wait until water comes out.
Coffee is not hot enough.
- Preheat cup. Descale the machine if necessary.
The lever cannot be closed completely
- Empty the capsule container/Check that there is not a capsule blocked inside the machine.
Leakage or unusual coffee flow
- Check that the water tank is in position.
Lights flash irregularly
- Call Nespresso.
- Exit descaling procedure (see paragraph on descaling).
No coffee, water just comes out (despite inserted capsule)
- In case of difficulties, call the Nespresso Club.
Machine switches itself off
- To save energy the machine will turn itself off after 9 minutes of non use. See paragraph on "Energy saving concept".
Front light is red
- Water tank is empty or needs to be cleaned.
Specifications
Weight3 Kilogram
Removable water tank0.7 litre
Dimension (WxDxH)11.1 X 32.6 X 23.5 cm
Pressure19 bar
Automatic power offafter 9 mins
Warranty2 years
Power220-240 V 50-60 Hz <1260W
Used capsules container capacity 9-11
Spare parts
- Spare Parts
Do you require a replacement part for your machine?
Allow one of our Coffee Specialists to assist you through your Spare Part selection by calling the Nespresso Club at 150750 (Monday to Friday, 9am – 6pm).
Nespresso Assistance
If you require assistance, contact the Nespresso Club at 150750 (Monday to Sunday, 9am – 6pm) and receive personalised technical diagnosis and support.
If required, the Nespresso Club offers a full-service Assistance Package which includes pick up and repair of your machine and its return to your address of choice.
Learn more about our Assistance Package
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Nespresso will pick-up your machine at your preferred address
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Nespresso will provide you with a loan machine while yours is being repaired, so you never have to go without your coffee.
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The machine will be returned back to the pick-up address and all repairs are covered with an additional six-month warranty.
Machine registration
You can register your machine through the Nespresso website during the registration process or if you already have an online account, login to your account and click on My Machine.
You are entitled to 2 years warranty and Nespresso Assistance Package when you register your machine.
Register your machine